Ref: BA37 Patient Services Co-ordinator Apprentice at Drs Ansari, Carradus & Farndell

To gain a thorough knowledge of all Practice procedures. To work in accordance of written protocols Sorting and distributing incoming mail, ensuring individual correspondence is dealt with i.e. reports etc. Filing letters, notes / forms / results and maintaining patient records manually and electronically Processing online blood test forms Opening and distributing post Dealing appropriately with outgoing mail Patient contact using telephone / email and text message

Training Outcome:
Possibility for further progression in NVQ's

Employer Description:
Busy GP practice part of Preston & South Ribble Primary Care Network with extensive healthcare team serving local community healthcare services
Patient list size not exceeding 11,000 patients

Working Hours :
Monday 7.30am - 4.00pm, Tuesday 7.30am - 1.00pm, Wednesday, 8.00am - 5.00pm, Thursday Off the job and portfolio day in practice – 6 hours 7.30am – 1.00pm and Friday, 8.00am - 6.30pm.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working