Business Administrator Apprentice

The apprenticeship will provide the opportunity to gain valuable practical experience within a busy Primary Care / Head Office setting while supporting high-quality organisational and operational services.

Use a variety of software packages (including Excel, MS Office/Word and PowerPoint) to manage data and produce documents and presentations. Support the handling of general enquiries across a range of communication channels, including telephone, email, and face-to-face interactions, ensuring a courteous and professional approach. Provide day-to-day support to the operations of services. Providing diary support to the Federated Services Team. Providing meeting support, including dissemination of papers, minute taking, managing attendance. Train in and adopt AI dictation software to accurately capture and summarise meeting discussions, ensuring clear, actionable records. Assist with the coordination of engagement activities and events. Support the delivery of projects and service improvement initiatives. Assist with monitoring progress of programmes and reporting updates. Help ensure processes are followed and identify opportunities for improvement. Ordering stationery and equipment, support safe site management from where services are delivered. Managing internal and external room bookings and conferencing facilities. Maintaining company records. Supporting the Federated Services Team with key aspects of workload and responding to information requests and updates as necessary, being able to run key tasks as delegated. Support with content creation, digital support, internal communications and engagement activities. Travel across the city to support service delivery is expected in this role.

Training:

L3 Business Administrator standard, all training will take place within employers premises.

Training Outcome:

There will be the possibility of a full-time position upon successful completion of the apprenticeship.

Employer Description:

Formed in 2015, Sunderland GP Alliance is an organisation owned by the GP Practices of Sunderland, it exists to help GPs work collaboratively for the benefit of patients and staff. All GP practices in Sunderland are members of the organisation. The Alliance works on a not-for-profit basis, ensuring any surplus is reinvested back into better services for patients.

Working Hours :
Monday to Friday, working from 9am - 5pm.

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience