Business Administration Apprentice

The role will provide support for a broad range of administrative activities as set out below.

Over time, it is envisaged that increasing focus will be given to a selection of these Key Accountabilities:

1. Executive & Administrative Support

Support diary scheduling and meeting coordination Assist with inbox management and administration tasks where appropriate Take meeting notes and track actions Update employee benefit systems with new starter information

2. Finance Administration Support

Input invoices into the finance system Support expense tracking and administration Assist with payment chasing activities Prepare monthly client invoices for Directors and senior staff Maintain mileage and expense records as required

3. HR & Office Administration

Maintain staff records including leave and training logs Assist with onboarding documentation and administration Order office supplies and maintain office resources Support staff wellbeing, engagement and internal communications activities Coordinate staff meeting administration

4. Marketing & Client Support

Draft LinkedIn posts from internal briefs Upload website content updates Format reports, presentations and client documents Support the preparation of highlight reports and business documents

5. General Operations & Governance Support

Maintain templates, shared folders and document libraries Support event coordination and operational administration Assist with reporting and general administration tasks Support Cyber Essentials and ISO administration activities Maintain competency matrices, asset registers and supplier records Maintain driving licence, insurance and DSE assessment records Attend apprenticeship training sessions and complete coursework within agreed timescales Work towards successful completion of the Business Administration Apprenticeship Standard.

Dimensions of the job:

Develop professional administration and operational skills within a supportive working environment Support the smooth running of business operations through effective administration and coordination Represent the GenNorth brand professionally in all interactions Contribute positively to team culture, collaboration and continuous improvement initiatives

Social Value & Sustainability

Commitment to contribute to social and environmental initiatives within GenNorth and specific KPI’s that will be agreed as part of annual goals

Training:

The role will involve working as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers.

With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

The apprenticeship standard requires management of a project and evidence a process that they have improved, as well as mentoring and coaching responsibilities.

The Business Administrator Level 3 Apprenticeship Standard is assessed at the end of the programme externally by the awarding body, NCFE; to assess and test the candidate’s knowledge, skills and behaviours.

The end point assessment will include:

A range of assessment tools, such as:

Observation Presentation on the Project undertaken Test of knowledge using scenarios with questions Competency-based Interview Assessment on portfolio of evidence

Delivery of the programme is via planned face-to-face classes and workshop sessions at the Waterfront Centre in Huddersfield, HD1 3LD. You are provided with paid time to study as part of the apprenticeship programme.

Training Outcome:

There is a strong chance there may be an opportunity for a full-time position or further opportunities after completion of the apprenticeship.

Employer Description:

Programme & Project Management

We provide senior and executive level programme and project management leadership and support, across the full project lifecycle with a focus on driving a sustainable future.

Advisory Services

Our wide range of advisory expertise will help you grow and strengthen your organisation through strategic planning, securing funding, governance and due diligence.

Cost Management

We deliver expert cost and commercial management across all project stages, ensuring robust financial control, value optimisation, and risk mitigation to drive commercially successful and sustainable outcomes.

Working Hours :
Monday to Friday, 9am until 5pm. You will work 2 days a week in our Leeds office; there is occasional travel to our North East office – but all expenses are reimbursed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Excellent Timekeeping,Excellent Attendance,6 to 12 months experience