Director of operations - Hospitality Premium

Job Title: Director of Operations
Location: Madrid, Spain
Salary: €Negotiable based on experience€

Are you looking to relocate back to Spain and take on a career-defining leadership role? This is a fantastic opportunity to join a flagship luxury hospitality project in Madrid.

We are seeking an exceptional Director of Operations with a proven track record in luxury hospitality, luxury hotels, premium F&B operations, lifestyle hospitality, or private members' clubs. This is an outstanding opportunity to join a flagship luxury hospitality project in Madrid, leading a complex, high-volume, multi-outlet operation with a relentless focus on service excellence and commercial performance.

The ideal candidate will combine operational excellence, strong leadership skills, and a hands-on management style with a highly commercial mindset. They will have extensive experience overseeing luxury hospitality environments, driving profitability, optimizing performance, and delivering world-class guest experiences.

Key Responsibilities

Lead the overall operation of a luxury multi-outlet hospitality destinationDeliver exceptional service standards and ensure a best-in-class guest experienceDirectly manage and develop large teams of 300+ employeesOversee and coordinate multiple business units, including hotel and F&B operationsDrive operational efficiency, process improvement, and business performanceDefine, monitor, and manage operational KPIs and performance metricsSupport openings, transitions, and ongoing operational enhancement projectsAct as a key liaison between all operational departmentsDevelop and implement commercial strategies to maximize revenue and profitabilityEnsure strong financial performance through effective cost control and operational managementLead, coach, and inspire teams while fostering a culture of excellence and accountability

Ideal Candidate Profile

Previous experience as a Director of Operations, Hotel Director, General Manager, or equivalent senior leadership role within luxury hospitalityProven background in luxury hotels, high-end restaurants, lifestyle hospitality brands, private members' clubs, or premium hospitality groupsStrong experience managing complex multi-outlet and high-volume hospitality operationsDemonstrated expertise in both hotel and F&B operationsHighly commercial profile with strong financial acumen and experience driving business performance and profitabilityHands-on leadership style with a strong focus on execution and operational excellenceExperience leading large teams (300+ employees) in structured and demanding environmentsStrong commitment to guest experience and luxury service standardsExperience working in opening, growth, repositioning, or operational transformation projectsFluent in both English and SpanishInternational experience is highly desirable

This is a unique opportunity for a commercially focused hospitality leader to join one of Madrid's most exciting luxury hospitality projects and play a key role in its continued growth and success.

Job Title: Director of Operations
Location: Madrid, Spain
Salary: €Negotiable based on experience€

If you are interested in learning more about the position, please send your CV to maria@corecruitment.com

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