Hospitality Apprentice – Pathway to Pub Management

We offer a comprehensive training programme designed to give you the skills and confidence to build your career in hospitality. From learning the essentials of great service through to developing management expertise, our training opens the door to real progression, with the chance to run your own pub.

As our new apprentice, you’ll be the backbone of our professional team, learning valuable front of house, hospitality and customer service skills.

Duties will include:

Greeting guests, taking orders, and serving food and drink with a friendly, professional approach Learning to work behind the bar (for those aged 18+), including pouring drinks and caring for cask ales Becoming familiar with the menu and daily specials to confidently assist with guest queries Upselling menu items and making recommendations to enhance the customer experience Keeping service areas clean, tidy, and well-stocked throughout the shift Following all food safety and allergen procedures during preparation and service Handling payments accurately and in line with company procedures Working closely with colleagues to keep service running smoothly Responding to customer feedback Taking part in training and development activities to build your skills and help furth your career Maintaining high standards of personal appearance, punctuality, and conduct All other associated duties as required

Training:

Food and Beverage Team Member Level 2.

All delivery for this apprenticeship will take place within your place of work at The Horse and Jockey in Waddington. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will complete a mixture of on and off the job training, including a comprehensive programme of internal development that will equip you with all the skills required to move into a management role, and one day run your own pub.

You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.

Training Outcome:

Our apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability, which will allow you to learn front of house, back of house, and valuable management skills.

We are committed to developing our colleagues and offer a comprehensive training scheme that will gradually teach you all the skills you need to be able to run and manage your own pub.

Employer Description:

The Horse & Jockey in Waddington is a welcoming premium pub at the heart of the local community, offering quality pub dishes, seasonal specials and a warm, friendly atmosphere. Popular with families, friends and sports fans alike, we pride ourselves on delivering great food, excellent service and genuine hospitality. With a busy food operation, a passion for quality ingredients and a commitment to creating memorable dining experiences, The Horse & Jockey is an exciting place for an aspiring chef to learn, develop their skills and begin a successful career in hospitality.

Working Hours :
You’ll work on a rota system that will give you opportunity to work on different days, and different shifts. This will allow you to gain a wide range of experience.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional and approachable,Reliable and enthusiastic,Proactive and driven