Restaurant Service Director

Restaurant Service Director

San Francisco, CA
$75,000 – $100,000 + Benefits

We’re partnered with an upscale restaurant client seeking a passionate and experienced Director of Guest Services to help lead daily operations and deliver exceptional guest experiences.

This role is perfect for a restaurant professional who thrives on the floor, loves interacting with guests, and enjoys developing teams. The ideal candidate comes from an elevated restaurant, fine dining, luxury hotel, or high-end hospitality background and understands how to create memorable experiences while maintaining strong operational standards.

What You'll Be Doing

Leading daily front-of-house operations and ensuring smooth service executionDriving exceptional guest experiences and building lasting guest relationshipsCoaching, mentoring, and developing service teamsHandling guest feedback and resolving concerns professionally and efficientlySupporting scheduling, staffing, and team performance initiativesAssisting with reporting, cash management, and operational systemsEnsuring compliance with health, safety, and company standards

What We're Looking For

Previous management experience within restaurants, hospitality, food service, or luxury hotelsStrong background in guest relations and service-focused environmentsExperience in upscale, fine dining, luxury hospitality, or high-volume operations preferredProven ability to lead, motivate, and develop teamsPassion for hospitality and creating exceptional guest experiences