Level 2 Customer Service Apprenticeship

Working alongside colleagues on the Stores Trade Counter Serving customers Working in the stores General duties within the stores and sales office Dealing with customer enquiries and orders

Full on the job training will be provided by colleagues, learning about our products, our customers and our IT systems. Our customers span a number of industries - tradesmen (eg builders, plumbers, joiners, roofers), local government, quarries, factories, fabricators and farmers.

Training:

Training will be provided, both within the workplace and through University of Derby Buxton (One day on campus in Buxton every 6 weeks).

Training Outcome:

Possible progression on to a permanent position at the end of the programme.

Employer Description:

We are a family run steel stockholder and engineers' merchants established in Matlock, Derbyshire in 1905. This apprenticeship is for the Stores (the engineers merchants side of the business).

Working Hours :
Ideally 8.00am - 5.00pm, Monday - Friday and one in every 3 Saturday mornings 8.00am - 12.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness