Account Handler Apprentice

At Johnson Insurance, we are looking for an enthusiastic and ambitious Apprentice Account Handler to join our friendly and supportive team. This role is ideal for someone starting their career who enjoys working with people, learning new skills, and being part of a professional office environment. You will receive full training and support while gaining valuable experience within the insurance industry, helping clients with their insurance needs and learning how a successful brokerage operates.

As an Apprentice Account Handler, you will work closely with experienced Account Handlers and Account Executives to provide excellent customer service, manage client communications, and support the day-to-day administration of insurance policies. Over time, the successful candidate will have the opportunity to develop specialist knowledge, and progress into more senior roles within the business.

Key Responsibilities

Supporting the team with client administration, policy updates, and insurance documentation Speaking with clients, insurers, and colleagues professionally via phone and email Assisting with renewals, new business quotations, and mid-term policy adjustments Learning about a wide range of insurance products and advising clients with support from senior team members Maintaining accurate records and updating internal systems Providing excellent customer service and building positive relationships with clients Supporting account executives and senior staff with day-to-day tasks Handling client queries efficiently and professionally Ensuring all work is completed in line with company procedures and FCA regulations Taking part in ongoing training, development, and professional qualifications

Training:

Your training will be completed online from your employers working address.

Training Outcome:

This apprenticeship offers genuine long-term career opportunities for the right candidate. With training, mentoring, and professional development support, successful apprentices can progress into an Account Handler specialism or an Account Executive.

Employer Description:

Founded in 2017 by Max Johnson ACII, the business has been built on cultural, ethical & professional values from the ground up, focusing on core sectors and delivering a service that meets the fast pace demands of today. We are continually looking at new ways of working, to ensure our advice and service remains timely and accurate.  
 
It is only when things go wrong that our insurance policies are scrutinised, so we work closely with our clients to understand the risks they face and what they want to achieve, so we can ensure they are best placed with policies designed to do the job they are intended to do when really needed. 

Working Hours :
Monday – Friday, 9am to 5pm with an hour for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Team working