Business Administrator Apprentice

Plan and lead engaging activities – from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident’s interests.

Empower independent living: encourage and help our residents to stay active and connected.

Support residents to connect with their local community – for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone face time with family.

Champion choice – above all, enable our residents to live life on their own terms – whether it’s helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen.

You’ll be working in a single location as part of our Retirement Community team.

(If you’ve been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we’d love to hear from you! This role goes by many names – what matters is your passion for people.)

Your rewards

You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:

Growth and development – fully-funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career.

Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work.

Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options.

Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it.

Company-paid life insurance.

Parental leave arrangements, paid volunteering days, and an annual leave purchase scheme.

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

What your apprenticeship includes:

A mixture of face-to-face and Skype/phone catch-ups every 4–6 weeks to discuss feedback and progress. A mixture of on and off-the-job training, including workshops and webinars. Reviews every 12 weeks with your Line Manager and apprenticeship Trainer. The chance to get Functional Skills in English and maths (if you don’t already have GCSE or equivalents).

Training Outcome:

Move into a permanent contract as a Customer Supporter.

Employer Description:

We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.

Our mission is to build affordable homes and sustainable communities where people choose to live.

We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.

Working Hours :
37.5 hours a week, Monday-Friday, times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills