Umbrella Housing Service Apprentice

Logging repair requests and updating internal housing systems Liaising with tenants and contractors regarding property repairs Supporting housing enquiries and responding to telephone queries Taking messages and assisting with general tenant communications Supporting housing applications and gathering required information Helping maintain accurate records and monitoring information Assisting with reports for internal meetings Providing general administrative support to the housing team

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take.

Additional off-the-job training will also be required as part of the Apprenticeship.

There will also be an end-point assessment. 

Training Outcome:

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Employer Description:

Winner, the Preston Road Women’s Centre is an award-winning, pioneering charity delivering vital services for women and children in Hull. Every day, their team supports those affected by domestic abuse, helping them rebuild their lives in safety and dignity.

As an apprentice, you’ll be part of a busy, supportive team where your contribution truly matters. You’ll gain meaningful experience, develop valuable skills, and be supported to grow in a role that has real purpose. This is more than just an apprenticeship; it’s an opportunity to be part of work that changes lives.

Working Hours :
Monday- Friday, 9.00am- 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative