Administration Apprentice - Licensing Department

Duties will include:

Providing advice and guidance to licence holders and members of the public via email, the telephone and in person Assisting with the collection of fees, ensuring each transaction is correctly receipted and income banked using agreed procedures, standing orders and computer/manual systems Receiving applications and, following approval, assist with the preparation and issue the relevant licences, permissions and permits Assisting with enforcement administration within the Section by preparing letters and other information and transcribing notes following taped interviews Operating manual and electronic records, data and information systems to maintain accurate records

Training:
Level 3 Advanced Business Administration Standard Functional Skills in maths, English if required End Point Assessment (EPA) Regular training and development sessions to meet the needs of the employer and the apprentice Training wil be one day a week, delivered at The Craven Park Training & Enterprise Centre, Hull

Training Outcome:
Potential future job opportunities for the successful candidate

Employer Description:
Hull City Council’s licensing department issues various licenses for Taxis, Premises licenses for premises intended to sell alcohol, provide entertainment/ gambling facilities, , scrap metal dealer’s licence, zoos and temporary events.

Working Hours :
Monday to Friday, shift pattern to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Excellent timekeeping,Punctual and reliable