Business & Admin Apprentice

Answers customer queries about existing orders Resolving customer complaints Expediting orders to meet monthly invoicing targets Working with Epicor  Transferring stock between countries Sending dated order acknowledgements to customers for their orders Following up and communicating information on call off orders Working closely with purchasing and sales team Checking orders to see if stock has arrived and then releasing for stores to despatch Sending & receiving emails on a daily basis Cover for other areas in the department for holiday/sick Speaking to customers on a daily basis Ensuring customer records are kept up to date Managing internal and external stakeholders expectations 

Training:
1 day per week at Northampton College Booth Lane campus

Training Outcome:
To be discussed with employer

Employer Description:

Eurosensor is proud to be part of Variohm Group, a collective of companies committed to delivering excellence in engineering solutions across multiple industries and sectors.

Working Hours :
To be discussed with employer.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working,High work ethic