Apprentice Administrative Assistant at Sandy Lane Primary School

PRIME OBJECTIVES OF THE POST:

To assist in the provision of high quality professional, flexible, proficient and constructive clerical, administration, financial support and reception service to the school.

Responsible to the Office Manager/Headteacher from whom they will receive formal supervision and who will allocate work when necessary. However, much of the work is self-generating, and the post holder will be expected to work within established procedures and guidelines and to prioritise day-to-day work, referring only exceptional or complex queries to senior members of staff. In the absence of the Office Manager would be expected to liaise with senior team members to ensure continuation of essential services.

To provide prompt and effective information, advice and access to services provided by the School to parents/carers, governors, community groups, members of the public and other agencies, dealing with requests for help and intervention, seeking guidance from and working in conjunction with senior/qualified professional staff on more complex requests. Undertaking and promoting the School to public and external agencies.

May from time to time be required to undertake other duties commensurate with the grade and level of responsibility defined in this job description.

RESPONSIBILITIES:

ORGANISATION

To give advice and guidance as appropriate, making decisions regarding individual visitors/callers in terms of the advice and information provided, liaising with other staff within the school and assessing the level of urgency Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc. Assisting with arrangements for visits by school nurse, photographer etc.

ADMINISTRATION

Provide routine clerical support e.g. record and circulate messages to other members of staff, photocopying, filing, scanning, faxing, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked Maintain manual systems Basic data inputting of computerised records/management information systems Undertake typing, word-processing and other IT based tasks Undertake routine administration, e.g. registers/school meals

Training:

Flexible deliver including the following:

Formal Learning Sessions: One 2-hour session per 4 weeks
Interim 1-to-1s: Weekly or bi-weekly informal catchups (usually online) Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily

Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles The employer may offer a permanent position upon successful completion of the apprenticeship

Employer Description:

At Sandy Lane Primary school we are dedicated to ensuring we offer our children a wealth of opportunities, including opening their eye to the world of work. We are keen to work with local businesses to show the children what is happening in and around their local community.

Working Hours :
Monday to Friday school hours with time allowed for off the job training. Please discuss working week at interview.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience