IT Support Apprentice

Phone call making/receiving Interacting with customers initial problems / troubleshooting Installation/configuration of new setups Site visits to customer sites/interacting with customers Software set; Office365 predominantly across the customer base / Macs and PCs / Servers and on premise setups No specific focus on industry but a number in logistics/freight/accountancy/engineering

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
Full time employment within the business with further progression and career development

Employer Description:

Inetex is a responsive, friendly and professional company offering I.T. services to small/medium sized local businesses. We offer computer hardware and software sales together with an installation and/or support service. We can provide an off-site and/or on site maintenance service or can simply help you fix your current computer problems.

Working Hours :
Shifts to be confirmed between the hours of 9.00am - 5.30pm

Skills:
Communication skills,Customer care skills