General Manager - Members Club

General Manager - Members Club
Location: London
Salary: Up to £110,000 + Bonus

An opportunity to lead one of London's most high-profile hospitality and membership destinations.

This is a large-scale, multi-faceted operation spanning multiple floors, with a significant team, a strong food and beverage offering, private events, live entertainment and a highly engaged membership community. The business attracts an affluent and influential clientele and continues to evolve its proposition, making this a role for someone who thrives in fast-paced, ever-changing environments.

The Role:

Drive the operational performance of a complex, multi-revenue hospitality business.Lead, develop and hold accountable a large senior management team across multiple departments and guest experiences.Embed structure, consistency and clear operational controls whilst maintaining the personality and creativity that makes the venue unique.Improve reporting, financial accountability, labour management and operational standards across the business.Work closely with senior leadership on strategy, culture, guest experience and commercial performance.Oversee a significant events and private hire operation, ensuring exceptional execution and attention to detail.Be highly visible within the business, particularly during peak trading periods, with a hands-on presence expected across key trading nights.Champion a culture of performance, development and accountability whilst creating an environment where great people can thrive.

The Person:

Currently operating at General Manager, Operations Manager or Director level within premium hospitality, luxury lifestyle, private members clubs, hotels or high-profile restaurant groups.Comfortable leading large teams and complex operations with multiple revenue streams.Commercially astute with strong financial understanding and experience improving controls, reporting and operational discipline.Confident, credible and able to command respect from both teams and stakeholders.Thrives in entrepreneurial businesses and enjoys balancing structure with creativity.Experienced managing high-profile guests, bespoke events and elevated service standards.Dynamic, energetic and resilient with the ability to drive change and challenge existing ways of working.Well-presented, professional and comfortable operating in a high-expectation environment.

Get in touch – kate@corecruitment.com