Business Administrator Apprentice

Provide professional front-of-house and administrative support, ensuring compliance with Ofsted and health & safety standards Act as the main reception contact: greeting visitors, managing calls, handling post, and coordinating deliveries Support smooth day-to-day operations, including staff communication, diaries, and general administration Assist with young people’s records, reporting, activities, and celebrating achievements Maintain and monitor staff absence records, ensuring processes and policies are followed Support risk assessments, ensuring they are up to date and properly managed Oversee stock control, ordering supplies, and managing basic site needs Assist with recruitment and HR processes, including advertising roles, screening candidates, and onboarding Manage social media content and promote company activities and achievements Support training administration and maintain accurate staff training records Help manage internal systems (e.g. Clearcare), ensuring staff and young people’s information is accurate and up to date

Training:

At East Sussex College you will be completing the Level 3 Business Administration Apprenticeship. This apprenticeship will include Knowledge, Skills, Behaviour, Diploma (if included), Functional Skills (if required)

You will have an assessor who will support you alongside your apprenticeship, setting you assignments, completing observations and progress reviews every 10 – 12 weeks. You may also be required to attend an apprenticeship workshop either face to face or online every 4-6 weeks.

At East Sussex College you will study further topics including Health & Safety, and Equality & Diversity and professional development.

Training Outcome:

Permanent full-time employment on successful completion of the apprenticeship.

Employer Description:

PJL is a small, values-driven organisation dedicated to creating loving, secure homes where children feel a true sense of belonging. Set in the East Sussex countryside, our homes—Acre Farm and Mayfield House—provide safe, nurturing environments tailored to meet each child’s individual needs, whether supporting learning disabilities or helping young people recover from developmental trauma and attachment challenges. Rooted in the belief that relationships and love are central to healing, PJL focuses on therapeutic, personalised care that helps children rebuild trust, grow in confidence, and thrive.

Founded in 2006 through the determination of a committed team to keep children in a home they loved, PJL continues to uphold its vision of being a place where challenges are overcome, memories are made, and every child is supported to reach their full potential in a family-like environment.

Working Hours :
Monday - Friday, 08:45 - 17:15.

Skills:
Communication skills,Organisation skills,Team working,Non judgemental,Patience,Call-handling,Microsoft Office/Excel,Time-management,Willingness to learn,Minute taking