Business Administrator Apprentice

Answering general phone queries from customers, learners, and possible future business. Ensuring evidence checks are completed prior to a learner attending a course. Monitoring our 'bookings' inbox to reply to any queries that may be raised. Organising the relevant material for upcoming training courses. Ensuring the building remains presentable, and updated documentation is on display. Ensuring stock checks are completed each month, and we have the relevant materials needed for operational business functions. To manage and plan working time productively and efficiently. Processing of certification after a training course has taken place. Completing internal system checks to ensure courses remain compliant. Engage and communicate with employers and customers to maintain and increase customer satisfaction. This document does not define the entirety of your duties and as part of a small team, you will be expected to undertake any other duties as may reasonably be expected within the scope and skill of the post and as required by management.

Training:
You will train 1 day a week at Waltham Forest College as a day release 707 Forest Road, Walthamstow E17 4JB

Training Outcome:

Senior/ Admin support.

Employer Description:

The UK’s leading construction and scaffolding safety specialists
Established in 2005 by a team of industry experts with unsurpassed knowledge, expertise and experience, SIMIAN has rapidly grown to become one of the UK’s leading training and consultancy organisations.

With a strong background and reputation in scaffolding, SIMIAN now provides support services across a multitude of industrial sectors to businesses of all shapes and sizes, from those that are owner-operated to those operating on a multinational basis.

Working Hours :
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative