Apprentice Neighbourhood Services Support Officer

Support the existing team to provide day to day administrative support to the Neighbourhood Services team. Maintain accurate paper and electronic filing systems in line with council procedures. Input data into council systems, ensuring accuracy and confidentiality. Assist with preparation of reports, correspondence, and performance data. Respond to enquiries from residents and internal departments via phone and email. Assist in resolving service requests and complaints, escalating where appropriate. Provide clear and professional communication in line with council standards. Support scheduling and coordination of waste collection services. Assist in audit preparation and data reporting requirements. Assist with processing invoices, purchase orders, and goods receipting. Support stock control and ordering of depot supplies. Prepare, record, and distribute accurate minutes of meetings in a timely and professional manner.

Training Outcome:

Blaby District Council regularly use apprenticeship posts as an entry point to a career working for us. There are multiple opportunities across the council for job progression within business administration.

Employer Description:

Blaby District Council is a great place to work and we know our people are our most valuable asset. The only way we can continue to deliver high-quality services to our residents is by making sure that our employees have the right skills and support to succeed.

We have high expectations and need talented, engaged, happy, skilled and diverse people to continue to contribute to our success.

We offer a variety of benefits to encourage, reward, and acknowledge the valuable work all of our people do.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,Number skills,Team working,Motivation to learn,Reliability,Positive, can do attitude