Apprenticeship in School Administration (Reception Focus) - St Johns CoE Academy

Obtaining this qualification, you will have a highly transferrable set of knowledge, skills and behaviours that can be applied in all sectors. Full apprenticeship training will be provided for this varied role, working towards a Level 3 Business Administrator qualification in a supportive educational setting. We are a dedicated, enthusiastic and professional school team who have a clear shared vision and wide-ranging expertise to support the successful candidate. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. An enhanced criminal records check is required for this post.

The duties and responsibilities may include the following and will vary under the direction of the School Business Manager and Headteacher, depending on workloads and staffing levels:

Providing front office/reception support, welcoming pupils, parents, staff, and visitors Answering telephone and email enquiries, taking messages, and responding appropriately Supporting the school office team on a rotational basis under the guidance of the School Business Manager/ Headteacher Maintaining accurate pupil records using the school’s management information system Delivering a confidential, efficient, and accurate administrative service at all times Using IT systems such as Word and Excel to complete tasks set by senior staff Managing incoming correspondence, including emails and post, and distributing as required Carrying out general administrative duties such as filing, photocopying, and preparing letters Assisting with pupil attendance records, registers, and reporting procedures (training provided) Supporting communication with parents and carers via phone, email, or written letters Providing professional and courteous support to all stakeholders within the school community

This list is not exhaustive, and you may be required to undertake additional duties appropriate to the role as directed by the leadership team to meet the needs of the school such as engagement with pupils, first aid following training and enhancing the school displays in corridors. The role will develop over time as responsibilities grow.

Training:

You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington. 

The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.

Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.

Training Outcome:

Successful completion of the apprenticeship could lead to:

Possible progression on to further training or into full time employment

Employer Description:

At St John’s, we take pride in being a welcoming and inclusive school, creating a sense of family within our community. Our primary focus is on providing an excellent education while nurturing each child’s individual potential. We believe that every child, regardless of their background, can achieve excellence.

Our school is dedicated to offering a safe and positive environment where children feel valued, heard, and cared for. Christian values form the foundation of our approach, guiding everything we do. We emphasise strong partnerships with parents and carers, viewing them as essential contributors to their children’s education. We look forward to regular opportunities to connect, celebrate successes, discuss progress, and explore how families can engage in their child’s learning journey.

Supported by dedicated Academy Councillors, leading our committed team of staff who work to provide the best possible education for our pupils is a privilege. We are proud to serve the local community and represent the families that make our school unique. In the midst of ongoing changes, our mission remains the same – ‘Trust in God, Trust Yourself. Aspire, Believe, Achieve!’

Working Hours :
Monday to Thursday: 8.30am - 4.30pm, Friday: 8.30am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness