ICT Apprentice – Technology & Events Support

Key Responsibilities:

ICT & Technical Support:

Support first-line IT assist staff and event teams Assist with setup and maintenance of laptops, PCs, printers, and mobile devices Support basic networking, Wi-Fi, and internet connectivity Assist with required software updates and user accounts Support setup and maintenance of event equipment Support maintenance of equipment inventory Events & Production Support

Assist with preparation and setup for live events:

Support AV equipment including screens, projectors, sound systems, and lighting Help with cabling, staging, and technical event setup Assist with event logistics and on-site technical support Work alongside production teams during events and installations Ensure equipment is safely packed, transported, and maintained

General Duties:

Support the wider team with administrative and operational tasks Deliver excellent customer service to clients and colleagues Follow health & safety procedures at all times Be willing to work flexibly during busy event periods when required

Skills & Qualities Required:

Interest in IT, technology, or event production Good communication and teamwork skills Enthusiastic and willing to learn Problem-solving mindset Organised and reliable Basic understanding of computers and technology Full driving licence beneficial but not essential

What We Offer:

Hands-on experience in both ICT and live events Opportunity to work on a wide variety of exciting projects Support towards completing an ICT Level 3 Apprenticeship Friendly and supportive working environment Career development opportunities within the business

Training Outcome:
Potentially full time postion after the apprenticeship 

Employer Description:

The Event Business is looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our growing team. This is a varied and hands-on role combining technology support with live events and production assistance.

The successful candidate will gain practical experience across IT systems, event technology, AV equipment, networking, and day-to-day business support while working alongside experienced professionals in a fast-paced events environment.

Working Hours :
Monday - Friday, 09:00 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Patience