Business Administration Apprentice

Provide day to day support to the Fleet team, ensuring requests from colleagues and suppliers are handled efficiently and professionally Maintain accurate and up-to-date records within the Fleet Management System to support reporting, compliance, and decision-making Manage data imports and exports, checking for accuracy, completeness, and resolving discrepancies where needed Liaise confidently with external fleet suppliers, navigating their systems and following up to correct errors or missing information Communicate clearly with drivers, managers, and internal stakeholders, handling queries, resolving issues, and escalating where appropriate Support the production of reports and information for Fleet leadership, contributing to wider business updates and briefings Ensure all data handling complies with GDPR requirements and follow established processes for reporting any breaches or anomalies Contribute to continuous improvement by identifying opportunities to streamline admin processes and improve how the team works day to day

Training Outcome:
Level 3 Business Admin Accreditation 

Employer Description:

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working