Apprentice Customer Care Advisor

Handle incoming queries via phone and email Provide clear and accurate information to customers Supporting with day-to- day administration tasks Make outbound telephone calls to sell fuel services

Training:

This role will be based at: Ground Floor, Tintagel House, London Road, Kelvedon, Colchester, CO5 9BP.

Training Outcome:

Completion of this apprenticeship will provide career development opportunities which may include working within sales or procurement.

Employer Description:

Ukay Energy is an independent company which specialises in business solutions.

Founded in 2009 by owner and CEO, Antonio Iameo. Whilst operating his own logistics company, he found that the current fuel card market was deceptive with hidden costs which businesses were unaware of.

With 25 years of experience in the fuel industry Antony decided to set up his own trusted cost solutions management company.

Today we are one of the fastest growing fuel specialists in the UK who pride ourselves with our exceptional customer service, regardless of our customers fuel spend. We always strive to go that extra mile, ensuring that our customers have the right fuel package to meet their business needs.

Working Hours :
Monday - Friday 9.00am - 5.00pm (1 hour for lunch).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working