Apprentice Customer Service Officer, Repairs

To schedule jobs for Operatives to ensure that a suitably qualified Operative is scheduled to every repair or inspection To undertake such follow up work as required on behalf of the Operative by procedure or instruction to ensure a satisfactory conclusion to the appointment Be dedicated to ensuring that the organisations customers receive an excellent standard of service

Training:
Peabody Main Office London SE1 7JB- for workshops once a month

Training Outcome:
Career within customer service 

Employer Description:

We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.

In addition to general needs homes, we offer a wide range of housing, including key worker, shared ownership and specialist accommodation.

Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work.

Working Hours :
Monday- Friday Shifts to be confirmed 40 hours per week

Skills:
Communication skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Patience