Apprentice - Policy Support Officer

As a Policy Support Officer, you will be responsible for assisting the effective delivery of a range of routine business support activities as specified within the Policy Project and Assurance Team. These may
include:

Key responsibilities include:

Financial Support Inbox & Communications Management Data Collection & Reporting Project & Policy Support Contractor Liaison Compliance Future Works & Public Information

This list is non-exhaustive but gives a general outline of the types of activities that fall within thedefinition of Policy Support. As an Apprentice Policy Support Officer, you will demonstrate excellent customer service at all times, interacting sensitively, professionally and maintaining confidentiality with both colleagues as well as customers as required.



Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship Training will be delivered by Heart of England Training More information about this apprenticeship can be found here:

https://hoet.co.uk/apprenticeships-business-administration/



Training Outcome:
This is a fixed term for 18 months. However, this can lead to a permanent position depending on course completion and performance

Employer Description:

Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.



Working Hours :
Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience


  • Location:
  • Type: Permanent
  • Recruiter: HEART OF ENGLAND TRAINING LIMITED
  • Posted: 24-Jun-2026
  • Posted on: findapprenticeship.service.gov.uk