Business Support Apprentice

This role provides direct administrative and business support to the General Manager, helping to ensure the smooth day-to-day running of the business.
Kick-start your business career with Rapid IT
We're looking for a motivated and organised Business Support Apprentice to join our growing team. This role is perfect for someone who enjoys being organised, helping people, learning new skills and being involved in lots of different areas of a business.
You'll work closely with the General Manager, supporting a wide range of business activities and gaining exposure to how a growing business operates. This is a unique opportunity to learn directly from senior management while developing valuable skills across Operations, HR, Compliance, Customer Service and Business Administration.
You'll gain real-world experience supporting our Operations, HR, Compliance and Customer Service functions while working towards a recognised Business Administration qualification.

This is not a traditional administration role. You'll be involved in a variety of business functions including Operations, HR, Compliance, Customer Service and Business Support, making this an excellent opportunity to gain broad business experience. No two days are the same at Rapid IT, and you'll play an important role in helping the business run smoothly. 

What You'll Be Doing:

• Supporting the day-to-day administration of the business
• Working alongside and supporting the General Manager on a variety of business projects and initiatives
• Helping to prepare driver schedules and job information
• Ensuring collection paperwork is prepared and communicated correctly
• Liaising with drivers to ensure they have the information required for upcoming jobs
• Answering incoming telephone calls and directing enquiries
• Assisting with employee training records and administration
• Supporting onboarding and new starter administration
• Helping maintain company records, documents and filing systems
• Assisting with purchasing and supplier administration

Monitoring shared inboxes and responding to enquiries
• Supporting ISO, ADISA and Health & Safety administration
• Assisting with customer orders and dispatch administration
• Supporting order processing, packing and shipment preparation where required
• Maintaining spreadsheets, trackers and internal systems
• Supporting projects and business improvements across the company
• Assisting in other areas of the business when needed

What We're Looking For:

• Organised and able to manage multiple tasks
• Good communication skills
• Confident using computers and Microsoft Office
• Positive attitude and willingness to learn
• Reliable, punctual and professional
• Able to work independently and as part of a team
• Comfortable speaking to customers, suppliers and colleagues
• Keen to develop a long-term career in business administration
• A proactive attitude and willingness to take ownership of tasks
• Someone who isn't afraid to ask questions and learn from others

Training:

Day-release training will take place at Burnley College.

Training Outcome:

This role offers an excellent opportunity to build a long-term career within Rapid IT.
As the business continues to grow, there may be opportunities to progress into roles such as:

• Office Administrator
• Business Support Coordinator
• Compliance Coordinator
• Operations Administrator

We're looking for someone who wants to learn, develop and become an important part of the future of the business.

Employer Description:

Working at Rapid IT
Our Vision:
A world where no tech is wasted – and every device creates opportunity.
Our Mission:
Make tech go further. Cut waste. Create impact.
Our Values:
Fast. Clear. Customer Focused
Be Trusted
Create Impact
Back the Underdog
Always Improve
We're a purpose-driven company that believes in second chances – for tech and for people. As part of our team, you'll
be supported to grow, learn and thrive.

Working Hours :
Monday-Friday, 9am-5pm Including day release to Burnley College.

Skills:
Communication skills,Organisation skills,Administrative skills,Team working