Medical Receptionist Business Admin level 3 Apprentice

Purpose of Job

To provide an extensive range of administration /reception duties at New Otley Road Medical Practice & The Family Practice

Location of Job:

New Otley Road medical centre has a branch, and the new recruit will be required to work at either or both locations.

New Otley Road medical centre. 4 Butler Street West, BD3 0BS. Family practice. 2 Saplin Street, BD8 9DW.

 

We serve patients living in BD1, BD2, BD3, and BD8 and BD9 (please check our website Homepage - New Otley Road Medical Practice & The Family Practice) 

Person Specification

“Forward thinking” team player with excellent communication skills (written and verbal) and fluent I.T. user would be most suited to this position.  Essentially, must have excellent customer service skills, be calm under pressure, and ability to multitask and prioritise workload.  

The NHS environment is demanding and constantly changing, and individuals who can embrace and manage multiple changes would be suited to this position.  Discretion and Confidentiality are essential qualities for this post.  

Knowledge of READ codes or the System One computer system is desired but not essential.

 

Training:
An apprenticeship includes regular training with Bradford College, and at least 20% of your working hours will be spent training or studying

Training Outcome:
Potential to develop into a site co-ordinator position or roles into nursing / Health Care Assistants after a successful period of integration, which is usually over 2 years /3 years of general practice experience

 

Employer Description:

The practice is registered with CQC to deliver the Regulated Activities: diagnostic and screening procedures, maternity and midwifery services, and treatment of disease, disorder, or injury, and surgical procedures. We have a patient population list size of 11,400 patients. The surgery is situated within a large health centre and has suitable parking with dedicated disabled parking bays. In addition to level access, there is lift access for patients entering the building on a different floor. The practice is situated within the NHS West Yorkshire Integrated Care Board (ICB). The practice is part of a wider network of 9 GP practices, known as a Primary Care Network(PCN).

 

Appointments are available between 8.30 am and 6.30 pm on Monday and Friday, and between 8.30 am and 4.30 pm. We have around 30 staff that work for the practice.

Working Hours :
Monday - Friday, 9.00 am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pm. 37.5 Monday to Friday (2 half days apprenticeship training during the week, determined by the weekly rotas of the practice)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Good spelling and Grammar,Excel,Word and Outlook,Knowledge of READ codes,System One computer system