Customer Service Hardware Support (locking) Apprenticeship

The successful candidate will learn our portfolio of Electric Locking products and support customers such as installers and partners mostly via telephone support but also through our online helpdesk.

Training Outcome:

There may be an opportunity for a full time role after the successful completion of the apprenticeship.

Employer Description:

Every day, we help you experience a safer and more open world. As the UK’s leading supplier of door opening solutions, we provide everything from mechanical and electromechanical locks, digital door locks and smart access solutions, high-security doors, fire doors, and high-performance hardware. Right from the earliest design stage, our products are developed to meet the very highest standards for performance, safety and security, while also meeting all relevant legislation and regulation requirements for the UK and Ireland.

Working Hours :
Monday to Friday, 8.00am to 5.00pm (8.00am to 1.00pm on Friday).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working