Trainee Claims Handler Apprentice

Duties

Assist with the processing of insurance claims from initial report through to resolution Support senior claims handler with administrative tasks and documentation management Organise and maintain accurate records of claim files and correspondence Communicate effectively with clients, insurers, and third-party providers via phone and email Contribute to the investigation of claims by gathering relevant information and documentation Ensure compliance with company policies and procedures throughout the claims process Participate in training programmes to develop knowledge of claims handling procedures and industry regulations

Training:

Business Administration Level 3 Apprenticeship Standard:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA) Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor Attending weekly classes to achieve the Level 3 Business Administration qualification

Training Outcome:

The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.

Employer Description:

Hinks Insurance ia an independent insurance broker and established family-run business, we provide tailored insurance solutions that give you complete peace of mind. This apprenticeship role provides a solid foundation for those interested in building a career in claims management, offering comprehensive training and ongoing support. The ideal candidate will be organised, eager to learn, and committed to delivering high standards of service.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative