Logistics/Operations Apprentice
Learning transport planning and vehicle routing
Raising customer bookings
Supporting the Transport Manager with vehicle servicing and maintenance scheduling
Logging and reporting operational issues
Briefing drivers at the start of the day and conducting debriefs at the end of the shift
Assisting the customer service team with queries
Developing an understanding of Transport Operator Licensing
Developing an understanding of tachograph regulations
Learning about dangerous goods handling requirements
Developing professional email etiquette
Building strong problem-solving skills
Gaining experience across multiple internal and external systems
Understanding health & safety responsibilities
Awareness of aviation cargo security requirements and supporting the Security Manager
Spending time with drivers to gain insight into their roles and the challenges within road transport
Visiting customers
Training:
On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business, subject to a suitable vacancy being available and in line with the selection process for the role
Employer Description:
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Working Hours :
Monday to Friday 9.00am- 5.30pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Physical fitness