Data Administrator Apprentice

To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include but are not limited to:

Supporting the administration, secretarial and receptionist teams with booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies Support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers

Core Administrative Duties:

To deal with daily post in and post out Make trips to the post office and Bank Prepare Carer’s passports Arrange patient’s on-line access Be familiar with and proficient in communicating by e-mail Monitor and action emails received on the generic email Be proficient in the use of the photocopier, franking machine and other office equipment Monitor invoices and prepare for payment. Send remittance advice after payments have been made Monitor invoices folder and check if payments have been received Update petty cash spreadsheet weekly for end of month submission Obtain pathology and other test results when requested by a doctor or nurse Scanning clinical letters, attaching to patients notes on computer, logging any diagnosis and distributing them to the appropriate doctor Answer the phone and take down messages from external and internal calls and deal as appropriate Prepare PPA for monthly submission Logging cheques on the computer, filling the pay in slip and prepare for banking Chasing patients’ hospital appointments and clinic letters Inviting patients to planned clinics Undertake other duties when staff on leave Provide support to the Management team and Practice Manager

Role of Conduct:         

Maintain patient confidentiality at all times Maintain professional behaviour Adhere to all Practice Protocols and Staff Handbook Polite and respectful

Essential Training:      

Basic Life Support training provided by the GP Surgery All mandatory training

Education / Professional Development:         

Participate with in-house staff annual appraisals Participate in any mandatory or additional training Participate in Practice Development Plan Attend Practice Staff Meetings and contribute to Practice Development

Personnel:      

To act at all times in the best interest of the surgery, staff and patients To adhere to the Health and Safety at Work Act 1974 To participate in DBS checks (Disclosure Barring Service)

Training:

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

Work towards gaining a full Qualification Employment Rights and Responsibilities Skills, Knowledge, and Behaviours Standard and End Point Assessment Functional Skills in English, Maths, and ICT (if required)

Other training will be provided by the employer as required to enable the fulfilment of the job role.

Training Outcome:

Upon successful completion of the apprenticeship could lead to being offered a permanent position at the practice.

Employer Description:
Enderley Road Medical Centre is a GP Practice that has a registered population of 12,600 patients with 5 partners, 3 salaried GPs as well as an extensive clinical team supported by a large team of receptionists and administrators. The practice is also an established training practice and is part of the Healthsense Primary Care Network (PCN).

Working Hours :
Monday - Friday (Times to be confirmed).

Skills:
Communication skills,Organisation skills,IT skills,Customer care skills,Administrative skills,Team working,Attention to detail,Non judgemental