Operations Apprentice

In this apprenticeship, you will help with the day-to-day running of the business, including:

Managing email bookings Logging bookings onto our diary system Allocating the most suitable consultant or advocate to each booking Sending confirmation emails to solicitor clients, and Handling papers received for hearings (document handling).

You will liaise with clients and consultants to ensure the smooth running of our operations.  

Training Outcome:

We are a dynamic organisation that takes pride in helping people develop into roles they enjoy and that suit their individual talents. As the apprentices gain experience, there may be opportunities to progress into areas such as diary management, client relations, supplier liaison, accounts support or wider operations. The role is designed to give broad exposure across the business, helping the successful applicants discover where their strengths lie. After the apprenticeship, we hope to offer a full-time role to at least one of the apprentices.  

Employer Description:

We are a legal services business. Our directors started the business in 2012 and we have grown from strength to strength since then. We have a number of employees who have been with the business 5+ years which we hope indicates we are a good place to work and learn.

Working Hours :
Monday to Friday 9am to 5:30pm. Working hours can be varied by agreement to take account of travel needs.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative