Payment AdministratorJob Type: Full Time, PermanentLocation: NottinghamWorking Hours: Monday – FridaySalary: £Highly CompetitiveBenefits
£ highly competitive salary25 days holiday including a day off for your Birthday.Company pensionDental planEmployee assistance programmePlus other excellent benefits you’d expect from a leading global organisation
Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world.
Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more.The Role – Payment Administrator:
The role will be home based with occasional travel to the office for meetings.The role involves providing general administrative duties.Requirement to liaise with colleagues across the Subsidence Division.On occasions, liaison with Policyholders, Clients, Brokers, Suppliers and other parties involved in a Subsidence Claim.Good knowledge of the Subsidence operation within Crawford.Understanding of Client requirements.Previous experience in an administrative role advantageous.
Responsibilities – Payment Administrator:
To provide an efficient and effective administrative service to support claim progression within the Subsidence Division.To accurately input data on required systems.To manage incoming and outgoing post and internal mail inbox systems.Work as part of a wider team and assist colleagues to ensure a collaborative approach in meeting the day to day demands of the Subsidence Division.To really understand what matters to the customer and assist colleagues in putting this first.To assist Team Manager by highlighting any blockages and failure demand identified within day-to-day work.Build strong relations with colleagues, brokers and suppliers to ensure seamless claims handling service.Capture feedback and continuously look for systems improvement to enhance the overall claims handling process.To promote the Company ethics and values, focus on first principles of getting it right for the customer.
Behaviours – Payment Administrator:
Enjoys being a team player and assisting others where required.Demonstrates personal integrity in a way which is consistent with the Company’s core values.Demonstrates a ‘can do’ attitude.Is open and adaptive to change and shows a flexible attitude.
Skills – Payment Administrator:
Excellent verbal and written communication skills.Good organisational and time management skills; to co-ordinate and deliver on a variety of actions concurrently, delivering every time to high standards.Strong computer literacy skills to make effective use of a variety of ICT platforms and applications.Well-developed interpersonal skills to build rapport with colleagues at all levels.