Administrative Assistant Apprentice

This role would suit someone organised, reliable, accurate, and willing to learn. The apprentice will gain experience across different areas of business administration while helping to keep routine tasks up to date and ensuring information is recorded, filed, and communicated correctly.

The role will involve working closely with the General Manager and Operations Manager, supporting both regular daily tasks and wider business projects. The apprentice will be expected to follow processes carefully, handle information confidentially, and ask for guidance where needed.

Support with general day-to-day administration across the business.

 Print, organise, and distribute daily paperwork. Count, check, and record cash where required. Support with invoice checking and flag any issues or queries. Collate payroll information ready for review. Assist with HR administration, including filing, holiday admin, and preparing employee paperwork. Create and maintain staff packs, onboarding packs, interview packs, and other business documents. Keep records, trackers, and files organised and up to date. Update AI tools, systems, and data records with accurate information. Support with KPI tracking and help prepare basic reports or updates. Contact suppliers for updates, information, and basic follow-ups. Support with purchasing administration where required. Help maintain project trackers and support ongoing business projects. Chase agreed actions and follow-ups with internal teams or suppliers. Assist with preparing documents, notes, and information for meetings. Support the General Manager and People and Process Manager with recurring admin tasks. Help document and update internal processes. Escalate issues, missing information, or concerns to management. Maintain confidentiality when handling HR, payroll, cash, invoice, or business information. Follow company procedures and complete tasks accurately and within agreed timescales.

Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment. Diarised visits from dedicated Trainer/Assessor. Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment). Attendance to Loughborough College for Functional Skills (if required). On-the-job training. Off-the-job training.

Training Outcome:

Following successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Administrative Assistant role. With further experience, the apprentice could develop into a wider operations or business support role, assisting with HR admin, finance admin, purchasing, supplier communication, KPI tracking, and project support.

Employer Description:

We are a growing group of exciting outdoor leisure e-commerce brands, including:
- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters
- Dualways – Leading distributors of off-road & road legal vehicles to trade
- Bell Tent Boutique – Specialists in luxury camping and outdoor adventure

Working Hours :
Monday - Friday, 9.00am - 5:30pm. Some Saturdays on a rota basis, mostly during peak (Christmas).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental