Business Admin Apprentice

As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:

 

·         Handling inbound enquiries via phone, email, and web chat.

·         Checking initial eligibility for various debt solutions.

·         Inputting and managing client information on internal systems.

·         Following up with potential leads and gathering required documentation.

·         Supporting the admin and advisor teams with general office tasks.

·         Delivering excellent customer service and maintaining confidentiality at all times.

·         Learning and understanding the financial products we offer to support client queries.

This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.

Training:

·         Business Administrator Level 3 Apprenticeship Standard

·         Training delivered by Rochdale Training via on-site visits

·         Monthly Training 1:1s with a qualified trainer to support development and progression

Training Outcome:

·         Opportunity for a full-time role upon completion

·         Potential progression to an advisor role

·         Ongoing personal development and support with further qualifications

Employer Description:

The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.

 

https://www.debtadviceservice.co.uk

Working Hours :
40 Hours per week, Monday to Friday, 9 to 5.30. Shifts to be confirmed at interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working