Technical Partner - Heat pumps

Role

Climate17 have partnered exclusively with a growing, independent plumbing and heating business based in Dorset with an excellent local reputation and a growing demand for renewable heating solutions.

As the market for low-carbon heating continues to expand, they are seeking an experienced and ambitious Heat pump professional to join the business as a Technical Partner, leading and developing the company’s Air Source Heat Pump division.

This is a unique opportunity for a commercially minded, technical expert who can work alongside the Managing Director to help shape the future of the business, build a successful renewable heating department, and play a key role in the company's long-term growth.

Responsibilities

As Technical Partner, you will take ownership of all aspects of our heat pump projects, from initial customer enquiry through to design, installation oversight, commissioning, compliance, and aftercare.

You will be responsible for ensuring technical excellence, maintaining MCS standards, supporting business development, and creating efficient systems and processes as the department grows.

Initially, the role will be highly hands-on, combining business development, technical design, surveying, customer management and project delivery. As the renewable side of the business expands, your focus will increasingly shift towards team leadership, operational management, and strategic growth.
 Take steps to proactively gain more project leads as well as responding to and qualifying incoming enquiries.Conduct customer consultations and explain proposed solutions.Conduct site surveys for Air Source Heat Pump installations.Complete room-by-room heat loss calculations and system sizing.Design efficient, compliant heating systems to MCS and manufacturer standards.Produce accurate and professional quotations and technical proposals.Undertake air conditioning surveys and quotations where experience permits.Convert leads into confirmed projects through professional and knowledgeable advice.Manage customers throughout the project lifecycle, ensuring a high level of communication and customer satisfaction.Plan and coordinate installations from inception to completion.Order materials and liaise with suppliers to ensure smooth project delivery.Ensure all projects meet MCS, Building Regulations, and manufacturer requirementsMaintain accurate project records and technical documentation.Work closely with installation engineers and subcontractors.Support installation activities where required, particularly during the early stages of department growth.Maintain quality control standards across all projects.Complete MCS documentation and warranty registrations.Maintain accurate project records and technical documentation.Learn and utilise company systems, including Spruce and other operational software.Work closely with the Managing Director to develop the renewable heating division.Contribute to business strategy, systems, and operational improvements.Support recruitment, mentoring, and development of future heat pump installation teams.Identify opportunities to expand renewable services and increase market share.
Requirements
 4+ years’ experience in Air Source Heat Pump surveying, design, and installation.Relevant plumbing/heating qualifications (NVQ Level 2/3, City & Guilds or equivalent) MCS experience and knowledge of current compliance requirements.BPEC ASHP qualification in design, installation and maintenance (desirable)Good commercial acumen (desirable)Unvented G3 certification (desirable)Strong understanding of heat loss calculations and system design principles.Excellent customer-facing and communication skills.Ability to manage multiple projects simultaneously.Strong organisational and problem-solving abilities.Passion for renewable heating and delivering high-quality work.Experience using heat pump design software and CRM/project management systems.Air conditioning design or installation experience.Experience managing engineers, subcontractors, or installation teams.Relevant plumbing, heating, gas, or renewable energy qualifications.Full UK driving licence.
Location:          Bournemouth + regional travel



About Us
Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector.

Inclusive Application Process

Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.

We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.
If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.