Apprentice Business Administrator

General Office & Reception Duties

Manage email inboxes, telephone calls, and incoming mail correspondence. Ensure all inbound call messages are emailed promptly to the relevant team member. Welcome visitors to the office and provide refreshments where required. File and organise documentation both electronically and in hard copy format. Type various business documents, including customer quotations. Open and organise job files accurately and efficiently. Arrange daily catch-ups with the senior engineering team to ensure workflow and people planners remain up to date. Ensure the main office monitor remains live and updated.

Manage the holiday and absence system, including:

Monitoring employee self-certification notes in conjunction with the Health and Safety Advisor. Ensuring Return to Work (QAD64) forms are completed and uploaded to Compliance Genie. Chasing outstanding doctor’s sick notes from employees. Responding to annual leave requests within three working days. Collect engineers’ weekly timesheets and cross-reference them against Blip HR records. Arrange business travel and accommodation bookings, ensuring diaries are updated accordingly. Maintain the accommodation spreadsheet daily and manage cancellations promptly when required. Assist with the preparation of documentation for annual ISO9001 Quality Management assessments. Ensure Quality Assurance Operating Processes and Procedures are followed. Manage office stationery and stock levels. Oversee general office supplies and equipment, including printer ink and shredder management. Attend management meetings, take minutes, and track follow-up actions.

Procurement & Purchasing

Provide administrative support to the Procurement Manager as required. Input and maintain data within the Procurement Express system. Upload delivery notes received from the Stores & Equipment Administrator to Procurement Express. Raise draft purchase orders. Match purchase orders with supplier invoices in conjunction with the accounts team.

Accounting & Finance

Handle and resolve supplier invoice queries effectively and professionally.

Training:

The Level 3 Apprenticeship in Business Administration includes:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.

Training Outcome:

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Employer Description:

Eco Engineering Installations is a growing and forward-thinking company that delivers high-quality engineering solutions while maintaining excellent customer service. The business prides itself on its supportive and professional culture, where employees are valued and encouraged to develop their skills and progress their careers.

Joining Eco Engineering Installations offers the opportunity to earn while learning, gain valuable workplace experience, and work alongside experienced professionals in a close-knit team environment. With clear career progression pathways and the potential for permanent employment upon completion of the apprenticeship, this is an excellent opportunity to build a successful long-term career.

Working Hours :
Monday to Friday, 8:30am - 4:30pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative