Digital Support & Transformation Apprentice

Supporting and improving our websites, digital platforms, and online customer experience. Learning how AI and digital tools can improve business processes and efficiency. Assisting with digital marketing activities, including website content and SEO. Helping analyse website performance, customer behaviour, and online sales data. Supporting digital projects and system improvements across the business. Working with business systems such as Microsoft Dynamics 365, CRM, and e-commerce platforms. Collaborating with teams across sales, marketing, operations, and IT. Assisting with data management, reporting, and process improvements.

Training:

Why choose AI & Digital Support?

This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.

Accelerate AI adoption. Streamline productivity. Champion innovation.

The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

Apprentices will learn to use a variety of tools and technologies, including:

Microsoft 365. Microsoft Copilot. SaaS (Software as a Service) applications.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:

Beijer Ref is a leading global specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated apprentice to join our friendly team at our South Leeds site.

Working Hours :
8am - 5pm, Monday to Friday (one hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills