Apprentice Plumber

1.    To participate in the Apprenticeship Programme to work in a supported learning environment to develop advanced professional skills, knowledge, behaviours and work experience in:

Plumbing.

2.    To attend a course of study with Barking and Dagenham college to attain an apprenticeship award or qualification that meets the requirements of a Level 3 as a heating engineer.

3.    To develop additional practical skills and knowledge other than the core trade within the housing repair work streams, which focuses on working towards a right first time approach.

PRINCIPAL ACCOUNTABILITIES:

1.    To develop competences to enable a skilled level in plumbing and additional skills. 

2.    The role requires the post holder to apply learning on site under the supervision of a competent person.

3.    With close supervision, support and assist a qualified tradesperson to undertake repairs and maintenance within the housing repair services.

4.    To undertake supervised work as directed by Service Manager, coach or mentor on key tasks. To work jointly with the allocated trades person, within that person’s guidance and supervision.

5.    Apprentices will be required to work in teams and be supportive to their work colleagues and to other apprentices. Team working and a flexible approach is essential. 

6.    Attend and participate in training activities and workshops as identified as part of your learning development programme. 

7.    To attend a course of study with a designated college participating in lessons and undertaking required assignments, projects and tests. 

8.    To meet the course commitment, as directed by the college, to present evidence portfolios, units of assessment and assignments to expected timescales.

9.    Work in a range of properties throughout the Borough, including occupied tenancies and offices and unoccupied buildings. Providing a service to a diverse range of customer and clients adopting and adhering to Customer Services and Equal Opportunities policies whilst being responsive to conflicting priorities based on resident need, vulnerability and corporate policy.

Structure:

The post holder reports to the Service Manager. The post holder will be closely supervised by their manager and mentor, as well as being monitored and given guidance / direction by more experienced colleagues.

Contacts:

The post holder will have contacts with staff across the Company and Council inc. senior managers, Members of Council, Members of the public and external organisations. All of whom s/he is expected to develop constructive working arrangements to progress the objectives of the post and the Company and Council.

The post holder is responsible for ensuring maintenance of accredited standards. The business unit is committed to continuous improvement in quality of service. The post holder will be responsible for ensuring that all activities are consistent with best value. This includes assisting in the preparation of the performance plan for the business unit and individual work plans, and learning and development plans.

Training:

You will attend Barking and Dagenham College one day a week for day release over 48 months.

Training Outcome:

Potential progession within the company.

Employer Description:

We are a property and facilities services group that serves our communities by providing healthy catering for schools, cleaning services and responsive home repairs and maintenance, while creating opportunities for local people to live, work, and grow for a fulfilling future. 

The money we generate goes straight back to support our communities, and being based in our communities, we understand their needs and can respond with services that are safe, high quality and trusted by local people.

We are an autonomous business with a private sector governance structure headed by an independent Non-Executive Chair and Board, and are owned by the London Borough of Barking and Dagenham.

We therefore combine the best of private sector commercial approaches and customer focus but with a public service ethos. All of our profits are invested back into the people and communities of the Borough.

We are passionate about delivering quality services and great value for money, but we also care deeply about our customers, our people and those that we support both directly and indirectly. We offer cutting-edge commercial propositions, but with a heart. 

Working Hours :
Contractual hours Monday - Friday between the hours of 8.00am - 4.30pm.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness