Service Technician Apprenticeship - Group 1 Citroën Peterborough

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments Participate in equipment installations and upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations

Training:

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as virtual classroom sessions and E-learning modules Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation

Training Outcome:

There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.

Employer Description:

Group 1 Automotive UK is one of the leading automotive retailer groups in the country, with a network of over 115 dealerships across the UK and more than 7,000 dedicated colleagues. We proudly represent over 21 world-renowned brands, including Audi, BMW, Citroën, CUPRA, Jaguar Land Rover, Ford, Kia, Leapmotor, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, Škoda, smart, Toyota and Volkswagen. Our mission is to deliver an exceptional customer experience at every one of our dealerships.

Whether you're searching for a new or used car or van, we strive to make the buying process as easy and enjoyable as possible. From initial purchase to ownership, we ensure a seamless and convenient journey, providing peace of mind with approved servicing and repairs for worry-free motoring.

Working Hours :
Monday - Friday, 8.30am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working