AI & Business Operations Apprentice

We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.

This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:

AI and emerging technology Process improvement Automation Data and operational efficiency Learning how a scaling business operates end-to-end

You will gain exposure across:

Operations Commercial & Sales Customer Service Finance Marketing Technology & Systems

A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.

Key Responsibilities:

AI & Systems Development

Support the identification of opportunities to introduce AI tools across the business Help research, test, and implement AI platforms and automation solutions Assist with integrating AI into workflows, reporting, customer communications, and operational processes Work with teams to identify repetitive tasks that can be automated or improved Help document and improve internal business processes Support adoption and training of new tools and systems

Cross-Functional Business Support

Support operational and commercial teams with day-to-day projects Assist with reporting, data analysis, and process tracking Contribute to internal improvement initiatives across departments Help maintain CRM, operational systems, and internal documentation Support leadership with ad hoc projects and business initiatives

Data & Insight

Assist in analysing business data and identifying trends or inefficiencies Support dashboard and reporting improvements Help produce presentations, summaries, and business insights

Training:

As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.

Training Outcome:

What You’ll Gain

Exposure across all major business functions Hands-on experience implementing AI and automation in a real business environment Mentorship from senior leadership Experience working in a fast-growing life science logistics company Development of commercial, operational, and technical skills Opportunity to help shape how AI is used within the business

Employer Description:

Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.
We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.
As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.

Working Hours :
08:30 - 17:30, Monday to Friday, with one hour for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills