Learning and Development Practitioner Apprentice
Provide customer service and administrative support to learning and organisational development programmes including the use of the Learning Management System
Consult with stakeholders to identify and analyse learning needs
Design digital and live learning solutions and materials (working with experts as required)
Source external learning services
Deliver training (digital and live)
Evaluation of training activities
Provide feedback to inform learning and training needs requirements
Seek out and analyse data in relation to learning activities
Take ownership of projects and tasks through to resolution, escalating complex situations as appropriate
Provide feedback to learners as needed
Proactively role model learning
Training Outcome:
This role is ideal for those wanting to embark on an exciting career in learning and development.
Employer Description:
The Commonwealth War Graves Commission (CWGC) honours and cares for the members of the Commonwealth forces who died in the First and Second World Wars, ensuring they will never be forgotten. Funded by six Member Governments, our work began with building, and now maintaining cemeteries at 23,000 locations all over the world. Today, over a century after we first began, our work continues through our staff, supporters and volunteers who preserve our unique cultural, horticultural and architectural heritage and ensure that the stories of those who died are told.
Working Hours :
Monday to Thursday, 08:30 – 17:00. Friday, 08:30 - 16:30, with a 1 hour lunch break each day.
Skills:
Organisation skills,Problem solving skills,Good customer service skill,Team working skills,Able to work independently,MS Office (Word, Excel, PPT),Any creative software eg Canva