IT Support Apprentice

Responding to technical issues and delivering excellent customer service Installing, configuring, and repairing IT equipment (PCs, laptops, mobile devices, VoIP phones, printers, etc) Performing maintenance and repairs on hardware Supporting and troubleshooting software including Windows 11, Chrome OS, Google Workspace, Microsoft Office, and company-specific applications

Training:

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
On successful completion of the apprenticeship, there may be opportunities to progress into a full-time IT Support role within the organisation As part of a large and diverse Group, long-term career development opportunities across different departments and specialisms are also available

Employer Description:
Parkwood Holdings is a leading provider of support services to both public and private sector clients across the UK. We have over 5,000 employees operating from more than 170 offices nationwide. The IT department, based at the Chorley head office, provides vital IT support to the entire group.

Working Hours :
Monday - Friday, 8.30am - 5.00pm with 30 minute lunch break.

Skills:
Communication skills,Organisation skills,Problem solving skills,Team working