Business Administration Apprenticeship
Provide a comprehensive administrative support service; organising and making arrangements for meetings, diary management, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is proceeding to expected standards of performance, and accordingly to agreed timescales
Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that team members are briefed on any difficulties, problems or issues
This includes making arrangements for virtual staff engagement events on Microsoft Teams, in addition to other events/meetings being organised by the team
Act as a central point of contact for the team, receiving enquiries by telephone or email. This includes monitoring and responding to a central communications inbox
Monitor press coverage, maintain a log of press cuttings, a photo library, distribution lists and contact databases on behalf of the Communications team
Making updates to the Trust website and intranet, Focus. Also approving new users of the Trusts intranet and providing support to existing users
Support with the production of the weekly staff bulletin Focus Weekly
Create and post engaging content on the Trusts social media platforms
Helping with the purchase of goods, materials and services through the Trusts financial system, Oracle; liaising in particular with print/design companies for quotes/orders
Maintain corporate notice boards, ensuring Trust services display appropriate and up to date materials
Use Trust templates to create posters, leaflets etc
Liaise with and support teams around their use of the Trust brand
Undertake and prepare surveys and evaluation
Take photographs and video footage for team/Trust purposes as required
Support staff and community events, including award ceremonies
Ensure the maintenance of accurate and efficient electronic filing systems
This includes ensuring all media enquiries are logged, that photographs are stored alongside appropriate consent and maintaining a log of all media coverage
Take minutes, document notes and action plans at Communications and Engagement events and meetings, distributing information as required
Prioritise work and take appropriate steps to manage incoming and outgoing requests for action and/or information including follow up, according to agreed timescales
Work with members of the communications team on ad-hoc projects and initiatives
Training:
You will have an average of 6 hours per week protected time for your apprenticeship
Study can be a mixture of in the workplace, at home or at college
Training Outcome:
Fixed term contract
To experince working in NHS
Once qualified will be in stronger position to apply for other vacancies within the NHS
Employer Description:
As an employee of Derbyshire Healthcare NHS Foundation Trust you are required to adhere to the Trust’s overriding value of putting “We make a positive difference in everything we do”.
In recognising both the values expressed in the NHS Constitution and the Trust Values:
Caring: We provide safe care and support people to achieve their goals.
Inclusive: We respect everyone in all we do.
Ambitious: We offer high quality services, and we commit to ongoing improvement.
Belonging: We come together to create a culture that is welcoming, open and trusting.
Collaborative: We work together to achieve the best outcomes for our people and communities.
Working Hours :
Monday - Friday normally 9.00am - 5.00pm. We can be flexible.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Non judgemental,Patience