We’re supporting a global engineering and technology business with the hire of an IT Support Administrator.
This is a hands-on first and second-line support role covering user support, Microsoft 365, Active Directory, Azure, devices, security controls and general IT administration.
Responsibilities
Provide onsite and remote IT support
Administer Active Directory, users, permissions and Group Policy
Set up laptops, desktops and mobile devices
Support Microsoft 365, Azure and business applications
Troubleshoot hardware, software and network issues
Maintain IT assets, licences and documentation
Support MFA, endpoint protection, patching and encryption
Work with MSPs and external vendors
Support onboarding, offboarding and IT projects
Requirements
First and second-line IT support experience
Strong Microsoft 365, Active Directory and cloud knowledge
Good troubleshooting skills across hardware, software and networks
Clear communication and user support skills
Strong attention to detail and security awareness
Useful
SAP or ERP experience
MSP experience
Microsoft, CompTIA A+, Network+ or Security+ certifications
Cyber Essentials or ISO 27001 exposure
