Network Engineer Degree Apprentice

Working within the Network & Infrastructure Team and reporting to the Network & Infrastructure Manager, the role of the Network Engineer Apprentice will be to perform the following:

Use network management systems software and appropriate analysis equipment to collect routine network load statistics, model performance, and create reports as required. Carry out routine configuration/installation/ reconfiguration and updates of hardware and software. Removal of hardware and/or software. Use supplied installation/ decommission instructions and tools, following agreed standards. Report details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Using standard procedures and tools, carry out defined tasks associated with the planning, installation, upgrade, operation, control and maintenance of local and wide area networks. Carry out routine network-related configuration, reconfiguration, updates and BAU processes within Azure Cloud and Azure Local environments. Investigate, diagnose, and resolve network problems, including Cloud and on-premises server environments, escalating when required and documenting results. Assist with vulnerability remediations and protection of assets from cybersecurity threats. Provide first-line technical and user support. Maintain accurate records of user requests, updates, and outcomes via the service management system. Contribute to the development of installation and recovery procedures and standards.

Training Outcome:

This role offers long-term opportunities to progress to a permanent position upon completion of the apprenticeship. 

On completion of the apprenticeship, you will have the qualifications and practical experience required to apply for roles in the field of Network Engineering.

 

Employer Description:

University of Staffordshire is proud to be an award-winning institution that places students at the heart of everything we do. Digitally innovative, with strong industry links and a mission to provide the next generation of education opportunities.

University of Staffordshire is transforming people, places and society. A catalyst for change.

Digital Services, within Infrastructure, is a professional service responsible for the University’s use of digital technology for teaching and learning. Comprising of 6 different functional teams we provide services from provision of desktop devices and support, internet and wi-fi connectivity, cloud-based server infrastructure, identity management, Microsoft 365 services, cyber security, application development and project management.

 

Working Hours :
Monday - Thursday 8:30am to 5:00 pm Friday 8:30am – 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Highly Motivated,Enthusiastic,Willing to learn,Excellent attention to detail