REGIONAL OPERATIONS MANAGER - ELECTRICAL

REGIONAL OPERATIONS MANAGER
SOUTHWEST REGION
UP TO £48,000 + COMPANY CAR + BENEFITS
THE OPPORTUNITY:
We’re exclusively recruiting on behalf of a well-respected globally recognised industrial electrical appliance business who is seeking an experienced Regional Operations Manager / Electrical Operations Manager to join the team.
As a Regional Operations Manager / Electrical Operations Manager, you’ll be responsible for leading and coaching a qualified team Service Technicians & Installation Technicians who are responsible for working with clients across the Southwest & M4 Corridor.
THE REGIONAL OPERATIONS MANAGER ROLE:

As the Regional Operations Manager, you will be responsible for carrying out assessment of technical skills, customer engagement and commercial competencies in the working environment
Managing a team of Service Technicians and Installation Technicians
Establish and maintain an effective debriefing process on a frequent basis to ensure goals and targets are being met.
Delivering constructive feedback via 1:1 meetings and group briefings.
Responsible for ensuring team members receive the appropriate training, coaching, personal development and performance management to perform their role to the highest standard.
Contribute to grading evaluations and development planning as required
Consider the resource requirements of the region – factoring in the skill base and experience of the field service technicians, as well as the customer needs in the territory.
Evaluate the geography and the associated travelling times affecting service delivery and individual effectiveness.
Ensuring the technicians have the correct and necessary information, resources, tools, training and coaching to complete all jobs allocated to the required standard.
Takes ownership and responsibility for building a strong motivated team with clear goals, targets and personal objectives
Creates a working environment which encourages a passion for service quality and continuous improvement in customer service
Manage performance, recognise and reward appropriate behaviour and contribution to the business.



THE PERSON:

Experienced in managing a team of field-based service technicians
An electrical qualification is essential to enable you to effectively manage & coach the technicians
Experience of working within the Commercial Electrical Equipment / industrial Electrical equipment industry would be a distinct advantage
Good people management with the ability to lead, develop and give constructive feedback
Troubleshooting experience with the ability to test, repair and service equipment

TO APPLY:
Please send your CV for the Regional Operations Manager position via the advertisement for immediate consideration.

Get Recruited is acting as an Employment Agency in relation to this vacancy.


  • Location: Reading, England
  • Salary: £45000.00 - £48000.00 per annum + Company Car
  • Type: Permanent
  • Recruiter: GetRecruited UK Ltd
  • Posted: 15-Mar-2022
  • Posted on: careers4a.com