Apprentice Library, Information & Archive Services Assistant (Apprentice LIAS Assistant)

On a daily basis, you will provide friendly, inclusive support to library users, helping them access digital and physical library resources and answering queries You will spend time on the library floors, offering assistance, encouraging positive student behaviour and maintaining a safe and welcoming study environment You will promote library services, policies, and digital literacy, working proactively with colleagues across Library Services and other University departments to ensure effective and consistent service delivery. From time to time, you will also support behind‑the‑scenes activities such as cataloguing, digitisation, and record‑keeping of library resources Alongside your operational duties, you will engage fully with the Level 3 apprenticeship programme and ongoing professional development, while upholding University policies relating to equality, health and safety, data protection, and accessibility

Training:

You will gain practical, real‑world experience in libraries and archives in a supportive environment, while working towards a recognised Level 3 Library, Information and Archive Services Apprenticeship qualification.

You’ll receive full training across all aspects of the role, through a mix of a structured induction and hands‑on experience. You can also take advantage of a range of additional training opportunities through our staff development programme.

You will spend one day each week on training (either Thursday or Friday).

The training provider is Westminster Adult Education Service and the college you will be attending is located at:

Westminster Adult Education Service
219 Lisson Grove
London NW8 8LW.

For more information see: https://www.waes.ac.uk/about-us/why-study-at-waes/

Training Outcome:

Once qualified, LIAS Apprentices can apply for library vacancies at the University of Greenwich or a range of other library, information and archive services in a University, public library, health or school library setting. Career pathways for LIAS Apprentices are described in more detail on the CILIP website at:

https://www.cilip.org.uk/page/LISApprenticeships

Employer Description:

The University of Greenwich aims to be the top modern university in the UK by 2030, focusing on student success, inclusivity, impactful research, and sustainability. The main campus is in central Greenwich, with two other campuses at Medway in Kent and Avery Hill in SE London. With over 30,000 students, we are a vibrant place to work. For 2023, the University of Greenwich was ranked 60 out of 121 UK Universities according to Times Higher Education (THE).

Working Hours :
0.86 FTE. 4 weekdays (Monday to Friday) with 5 hours 45 minutes work per day (23 hours total), plus 1 paid study day (7 hours). Working hours will be assigned according to service needs, and flexibility may occasionally be required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience