General Manager - Venue operations

Job Title: General Manager
Location: Amsterdam
Salary: €5,500 gross per month + 8% holiday allowance + benefits
Required languages: Dutch and English
Start ASAP

An exciting opportunity has arisen for an experienced operational leader to oversee hospitality and catering operations within a major live events and entertainment destination.

The successful candidate will be responsible for leading a large-scale, fast-paced operation delivering food, beverage and guest experiences across a diverse portfolio of premium hospitality spaces. This role requires a commercially driven leader who thrives in dynamic environments with high visitor volumes and the delivery of multiple large-scale events.

Working in close partnership with key stakeholders, you will take full ownership of operational performance, guest experience standards, team leadership and financial delivery across the site. You will play a key role in ensuring excellence during peak event days, while also driving continuous improvement across all areas of the operation.

Responsibilities

Oversee day-to-day hospitality and catering operations across multiple service areasEnsure consistently high standards of service delivery and operational executionLead and develop large operational teams across front and back-of-house functionsMonitor commercial performance, budgets and operational KPIsIdentify opportunities to improve efficiency, guest satisfaction and revenue generationSupport the delivery of major live events, corporate functions and high-footfall trading periodsBuild collaborative relationships with partners, suppliers and internal stakeholdersDrive a culture of accountability, engagement and continuous improvementMaintain strong focus on health & safety, compliance and operational best practice

Profile

Significant leadership experience within hospitality, leisure, events or large consumer-facing operationsStrong background managing high-volume and multi-unit environmentsCommercially aware with experience overseeing budgets and financial performanceConfident leading large teams within fast-paced operational settingsStrong organisational and stakeholder management capabilitiesHands-on leadership style with a proactive and solutions-focused mindsetComfortable operating in complex environments with changing prioritiesPassion for customer experience and operational excellenceStrong communication skills with the ability to operate effectively in both Dutch and English-speaking environments

Job Title: General Manager
Location: Amsterdam
Salary: €5,500 gross per month + 8% holiday allowance + benefits
Required languages: Dutch and English
Start ASAP

If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com

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