Trainee Auction Administrator Apprentice (BTG Eddisons Property Auctions)

You’ll be driven to ensure tasks are managed efficiently and that the quality of service is excellent.

You'll develop strong relationships with everyone you deal with as you go about your daily work. You will be proactive, professional, organised and have an energetic can-do attitude.

What you'll do:

Sending Auction Agreement/Terms of business to the legal owners Prioritise your allocated valuers and support other team members when necessary Introductory call to the vendor to explain that terms of business have just been sent and to let you know if they need any help with anything Receive and manage customer enquiries in a timely manner (phone calls and emails), utilising every opportunity to exceed customer expectation Check and order Energy Performance Certificates where necessary Publish properties to portals, ensuring the information has been quality checked first Ensure properties are advertised on our website and external portals to the highest standard by spot checking listings Chase solicitors and vendors outstanding documents & ID checks when required Identify ways of improving customer service and make recommendations to your line manager Collate new lots ensuring properties are captured on a possible list if not fully instructed. Ensure all deadlines are met e.g. closing date, auction date for Auction Events Ensuring that all AML ID checks, signed terms, and entry fees are received from vendors prior to auction when required Ensure compliance is adhered to at all times, including compliance check all listings before going live and/or sending auction contract documentation Liaise with valuers where appropriate to ensure they’re aware of the status of the property and any issues that may arise Ensure contract paperwork is filled out accurately and sent to the relevant parties Maintain electronic files and databases, ensuring notes are added to our CRM system Support your line manager with daily tasks Assist in applying lot numbers Submit the final reserve prices, comms to vendors and produce the final reserve report

Training:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience

Training Outcome:
We are a dynamic and fast-growing property auction business, continually evolving across multiple offices and departments This is an exciting time to join our team, with real opportunities to learn, develop and build a strong foundation to your career As an apprentice, you'll gain hands-on experience in a supportive environment, with clear pathways for progression and potential future prospects within the business

Employer Description:

BTG Eddisons Property Auctions is one of the UK’s most established and respected auctioneers. Operating as the UK’s second largest auctioneer by volume, we host monthly national auction events featuring over 300 lots.

We offer residential, commercial, mixed-use properties and land assets, supporting private sellers, corporate clients, local authorities and investors. Our auctions are structured around speed, certainty and clear timelines, ensuring confidence for all parties.

By blending traditional auction principles with modern digital platforms, including Live Stream and Timed formats, we maximise exposure and efficiency. Backed by a national network and extensive bidder database, we offer a reliable, accountable route to market, delivering strong outcomes and a professional, five-star service at every stage of the process.

You will work closely with you line manager to ensure a smooth and effective service for all customers, ensuring that compliance is adhered to at all times. Ensure that properties can ‘go live’ as soon as possible and that the post auction paperwork is sent in a timely and professional manner,. With support from your line manager you will provide an efficient and effective administrative support to the auctions team, ensuring tasks are managed efficiently and that the quality of service is excellent. You will be proactive, professional, organised and have an energetic can-do attitude.

Working Hours :
Monday to Friday 9.00am - 5.00pm, (30 mins for lunch)

Skills:
Attention to detail,Organisation skills,Team working,Excel, Word & Outlook,Quick learner,Ability to prioritise,Fast paced environment,Self-motivated,Able to work alone