Operations Director - growing multi-site hospitality group

Operations Director - growing multi-site hospitality group
Location: London
Salary: Up to £120,000

A growing multi-site hospitality group is looking for an Operations Director to support the next stage of its growth. This is a founder-led business with a strong identity, loyal customer base, and a genuinely people-first culture. The role will work closely with ownership and senior leadership to improve operational performance, build scalable structure, and support expansion plans across the UK.

The business is at an exciting stage - established, profitable, and preparing for further openings alongside the launch of a new concept. They are looking for someone who can bring fresh thinking, commercial strength, and operational rigour, while protecting the culture and guest experience that has made the brand successful.

The Role:

Lead and develop multi-site operations across a growing hospitality estateWork closely with the founders and senior leadership team on growth strategy and operational performanceDrive consistency, structure, and efficiency across the business without compromising culture or guest experienceSupport new openings and help build the operational foundations for future expansionChallenge ideas constructively and bring a solutions-focused approach to continuous improvementStrengthen operational systems, processes, procurement, and overall business performanceDevelop high-performing teams and continue building a strong internal progression cultureEnsure standards across service, product quality, people, and guest experience remain consistently strongPlay a key role in scaling the business as it continues to expand

The Person:

Proven senior operational leadership experience within multi-site hospitalityStrong commercial awareness with experience supporting scaling businessesPassionate about hospitality, product, and customer experienceCollaborative leadership style with low ego and high emotional intelligenceAble to balance entrepreneurial energy with operational disciplineComfortable working closely with founders in a fast-evolving environmentStrong understanding of full-service restaurant operationsNaturally people-focused with experience building culture and developing teamsStrategic thinker who can also stay close to the operational detailAmbitious, driven, and excited by the opportunity to help shape long-term growth

Get in touch – kate@corecruitment.com